Support
Need help with Posthaste? We're here to help you get the most out of your team's LinkedIn amplification.
Contact Us
Reach out for any questions or issues
We typically respond within 24 hours during business days.
Frequently Asked Questions
How do I connect my LinkedIn account?
Go to the Posthaste App Home in Slack and click the "Connect LinkedIn" button. You'll be redirected to LinkedIn to authorize the app. Once authorized, you'll see a success message and your account will appear as connected.
How do I pause my participation?
Visit the Posthaste App Home in Slack and click the "Pause" button next to your profile. You can resume at any time by clicking "Resume". While paused, no posts will be shared to your LinkedIn feed.
What happens when my LinkedIn token expires?
Posthaste will send you a DM in Slack before your token expires, giving you time to re-authorize. If your token expires, you'll need to reconnect your LinkedIn account through the App Home to continue participating.
How are captions generated?
Posthaste uses AI (powered by Ollama with the Llama 3.2 model) to generate unique, professional captions for each repost. Captions are designed to be natural and engaging while maintaining authenticity.
Why are there delays between posts?
Posthaste uses smart scheduling with randomized delays to avoid triggering spam detection on LinkedIn. This ensures your reposts appear natural and maintains compliance with LinkedIn's terms of service.
How do I disconnect my account?
You can disconnect your LinkedIn account from the Posthaste App Home in Slack. You can also revoke access directly from your LinkedIn settings under "Permitted Services". To request data deletion, contact us at posthaste@oag-svc.dev.
Troubleshooting
Posts Not Appearing
- • Check if your LinkedIn account is still connected
- • Verify you haven't paused your participation
- • Ensure the post was shared in the monitored channel
- • Allow time for smart scheduling delays
Connection Issues
- • Try disconnecting and reconnecting your account
- • Clear your browser cache and try again
- • Make sure pop-ups are allowed for OAuth
- • Contact support if issues persist
For Workspace Administrators
Setting Up Posthaste
- Install Posthaste from the Slack App Directory
- Go to the App Home and select a channel to monitor
- Invite team members to connect their LinkedIn accounts
- Share LinkedIn posts in the monitored channel to trigger amplification